PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty to read and manage incidents, services, teams, schedules, and on-call data via the PagerDuty API.

Capabilities

Incident management — retrieve individual incidents, list incidents with filters (status, urgency, service, team, time range), update status (acknowledge, resolve, reopen), and reassign to a specific user.
Activity & audit — list log entries (activity feed) covering triggers, acknowledgments, escalations, and resolutions across the account.
On-call & scheduling — list on-call entries with optional filters, list schedules, and list escalation policies (with single-item lookup by ID).
Services & teams — list and get services (with name search), list and get teams including members and linked resources.
User lookup — list users, fuzzy-search users by name or email, and retrieve the authenticated user's own profile with contact and notification summaries.

OAuth

This toolkit uses OAuth 2.0 via the PagerDuty auth provider. See the PagerDuty auth provider docs for configuration details, including required scopes.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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